Jacqueline O'Neill, BACP

Jacqueline O'Neill is a counsellor who works with people dealing with stress, anxiety, grief, low self-esteem and depression. She also supports those coping with life changes and people facing caregiver stress or the aftermath of a natural or human-caused disaster. Jacqueline writes plainly and aims to make the first step feel manageable for someone who is worried or unsure.

She believes each person knows their own story and brings strengths into the therapeutic work. Sessions focus on noticing those strengths and using them to tackle current problems. Jacqueline emphasises practical steps as well as talking things through so people can build confidence and motivation.

Her practice draws on evidence-based therapeutic techniques to help with low mood, anxiety and grief. Over nine years of work she has supported young adults and women with common life stresses and first responders facing job-related strain. The approach is collaborative and paced to each client’s needs.

Jacqueline holds BACP, which is the British Association for Counselling and Psychotherapy, and works in the United Kingdom. She aims to create a calm, straightforward setting where people can explore what matters to them and try new ways of coping.

If you are juggling caregiving responsibilities or recovering from a difficult event, Jacqueline helps people identify small changes that reduce pressure and improve day-to-day functioning. She invites prospective clients to take the first step when they feel ready.

How evidence-based techniques can work online

Jacqueline uses evidence-based therapeutic techniques that help people manage mood and stress. One common approach focuses on identifying unhelpful thinking patterns and testing them in everyday life to reduce anxiety and low mood. Another approach helps people process grief and loss by making space to remember, name difficult feelings and find practical steps for moving forward.

Work with Jacqueline is collaborative. She will talk with each person about what feels most helpful and try different approaches to find a good fit. Decisions about pacing, goals and tasks happen together so the work matches the client’s needs and preferences.

If you are considering online therapy, confirm the session formats Jacqueline currently offers before booking. Many people find online work useful because it can fit more easily around work, caregiving and daily routines, and because sessions can be scheduled without travel. Others prefer a shorter check-in or audio-only conversations when that helps them engage. Discussing practical arrangements is part of the first steps so sessions suit day-to-day life.